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What happens if my documents have been declined?
What happens if my documents have been declined?

This article shows you what happens if your documents have been declined in the verification process.

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Written by Greg Scott
Updated over a week ago

In the unlike event that your documents have not passed the verification, they will appear as "declined" under the Document Verification tab as displayed in the screenshot below.

You can simply drag and drop a new version of the document and re-submit it to us for review.


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